/* Reset & Base Styles */
* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

:root {
    --primary-color: #4f46e5;
    --primary-dark: #3730a3;
    --primary-light: #818cf8;
    --secondary-color: #10b981;
    --accent-color: #f59e0b;
    --support-color: #3b82f6;
    --urgent-color: #ef4444;
    --high-color: #f97316;
    --medium-color: #eab308;
    --low-color: #22c55e;
    --dark-color: #1f2937;
    --light-color: #f9fafb;
    --gray-color: #6b7280;
    --gray-light: #e5e7eb;
    --gray-dark: #374151;
    --white: #ffffff;
    --shadow: 0 10px 15px -3px rgba(0, 0, 0, 0.1), 0 4px 6px -2px rgba(0, 0, 0, 0.05);
    --shadow-lg: 0 20px 25px -5px rgba(0, 0, 0, 0.1), 0 10px 10px -5px rgba(0, 0, 0, 0.04);
    --transition: all 0.3s ease;
    --border-radius: 12px;
    --border-radius-sm: 8px;
}

body {
    font-family: 'Inter', sans-serif;
    line-height: 1.6;
    color: var(--dark-color);
    background-color: var(--white);
    overflow-x: hidden;
}

.container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 20px;
}

/* Typography */
h1, h2, h3, h4, h5 {
    font-family: 'Poppins', sans-serif;
    font-weight: 600;
    line-height: 1.2;
}

.section-header {
    text-align: center;
    margin-bottom: 3rem;
}

.section-title {
    font-size: 2.5rem;
    margin-bottom: 1rem;
    color: var(--dark-color);
    position: relative;
    display: inline-block;
}

.section-title::after {
    content: '';
    position: absolute;
    bottom: -10px;
    left: 50%;
    transform: translateX(-50%);
    width: 80px;
    height: 4px;
    background: linear-gradient(90deg, var(--primary-color), var(--support-color));
    border-radius: 2px;
}

.section-subtitle {
    font-size: 1.1rem;
    color: var(--gray-color);
    max-width: 600px;
    margin: 0 auto;
}

/* Navigation */
.navbar {
    position: sticky;
    top: 0;
    width: 100%;
    background: rgba(255, 255, 255, 0.98);
    backdrop-filter: blur(10px);
    z-index: 1000;
    padding: 1rem 0;
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.1);
}

.nav-container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 20px;
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.nav-left {
    display: flex;
    align-items: center;
}

.logo {
    display: flex;
    align-items: center;
    text-decoration: none;
    color: var(--dark-color);
    font-weight: 700;
    font-size: 1.5rem;
    transition: var(--transition);
}

.logo:hover {
    transform: translateY(-2px);
}

.logo-img {
    width: 40px;
    height: 40px;
    margin-right: 10px;
    object-fit: contain;
}

.nav-center {
    flex: 1;
    display: flex;
    justify-content: center;
}

.nav-menu {
    display: flex;
    list-style: none;
    gap: 2.5rem;
}

.nav-menu a {
    text-decoration: none;
    color: var(--dark-color);
    font-weight: 500;
    font-size: 1rem;
    transition: var(--transition);
    padding: 0.5rem 0;
    position: relative;
}

.nav-menu a:hover {
    color: var(--primary-color);
}

.nav-menu a.active {
    color: var(--support-color);
}

.nav-menu a.active::after {
    content: '';
    position: absolute;
    bottom: 0;
    left: 0;
    width: 100%;
    height: 2px;
    background: var(--support-color);
    border-radius: 2px;
}

.nav-right {
    display: flex;
    align-items: center;
    gap: 1.5rem;
}

.btn-login {
    background: var(--primary-color);
    color: var(--white);
    border: none;
    border-radius: var(--border-radius-sm);
    padding: 0.6rem 1.5rem;
    font-weight: 500;
    text-decoration: none;
    transition: var(--transition);
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.btn-login:hover {
    background: var(--primary-dark);
    transform: translateY(-2px);
}

.menu-toggle {
    display: none;
    background: none;
    border: none;
    font-size: 1.5rem;
    color: var(--dark-color);
    cursor: pointer;
}

/* Mobile Menu */
.mobile-menu {
    position: fixed;
    top: 0;
    right: -100%;
    width: 100%;
    max-width: 400px;
    height: 100vh;
    background: var(--white);
    z-index: 2000;
    transition: var(--transition);
    box-shadow: -5px 0 15px rgba(0, 0, 0, 0.1);
    overflow-y: auto;
}

.mobile-menu.active {
    right: 0;
}

.mobile-menu-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 1.5rem;
    border-bottom: 1px solid var(--gray-light);
}

.mobile-logo {
    width: 40px;
    height: 40px;
    object-fit: contain;
}

.close-menu {
    background: none;
    border: none;
    font-size: 1.5rem;
    color: var(--dark-color);
    cursor: pointer;
}

.mobile-nav {
    list-style: none;
    padding: 1.5rem;
}

.mobile-nav li {
    margin-bottom: 1rem;
}

.mobile-nav a {
    display: flex;
    align-items: center;
    gap: 1rem;
    text-decoration: none;
    color: var(--dark-color);
    font-weight: 500;
    padding: 0.75rem;
    border-radius: var(--border-radius-sm);
    transition: var(--transition);
}

.mobile-nav a:hover,
.mobile-nav a.active {
    background: var(--gray-light);
    color: var(--support-color);
}

/* Hero Section */
.support-hero {
    padding: 120px 0 80px;
    background: linear-gradient(135deg, #3b82f6 0%, #1d4ed8 100%);
    color: var(--white);
    position: relative;
    overflow: hidden;
}

.support-hero::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: url('data:image/svg+xml,<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1200 120" preserveAspectRatio="none"><path d="M1200 120L0 16.48 0 0 1200 0 1200 120z" fill="%23ffffff"/></svg>');
    background-size: 100% 120px;
    background-position: bottom;
    background-repeat: no-repeat;
}

.hero-content {
    text-align: center;
    position: relative;
    z-index: 1;
    max-width: 800px;
    margin: 0 auto;
}

.hero-title {
    font-size: 3.5rem;
    margin-bottom: 1.5rem;
    color: var(--white);
}

.highlight {
    color: var(--accent-color);
}

.hero-subtitle {
    font-size: 1.25rem;
    opacity: 0.9;
    margin-bottom: 3rem;
    line-height: 1.6;
}

.hero-stats {
    display: flex;
    justify-content: center;
    gap: 3rem;
    margin-top: 4rem;
    flex-wrap: wrap;
}

.stat-item {
    display: flex;
    align-items: center;
    gap: 1.5rem;
    padding: 1.5rem;
    background: rgba(255, 255, 255, 0.1);
    backdrop-filter: blur(10px);
    border-radius: var(--border-radius);
    border: 1px solid rgba(255, 255, 255, 0.2);
    min-width: 200px;
    transition: var(--transition);
}

.stat-item:hover {
    transform: translateY(-5px);
    background: rgba(255, 255, 255, 0.2);
}

.stat-icon {
    width: 50px;
    height: 50px;
    background: rgba(255, 255, 255, 0.2);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.5rem;
    color: var(--white);
}

.stat-info {
    text-align: left;
}

.stat-number {
    font-size: 2rem;
    font-weight: 700;
    margin-bottom: 0.25rem;
    display: block;
}

.stat-label {
    font-size: 0.875rem;
    opacity: 0.8;
    text-transform: uppercase;
    letter-spacing: 0.05em;
}

/* Support Options */
.support-options {
    padding: 80px 0;
    background: var(--white);
}

.options-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
    gap: 2rem;
    max-width: 1000px;
    margin: 0 auto;
}

.option-card {
    background: var(--light-color);
    border-radius: var(--border-radius);
    padding: 2.5rem 2rem;
    text-align: center;
    transition: var(--transition);
    border: 2px solid transparent;
}

.option-card:hover {
    transform: translateY(-10px);
    box-shadow: var(--shadow-lg);
    border-color: var(--support-color);
}

.option-icon {
    width: 80px;
    height: 80px;
    background: linear-gradient(135deg, var(--support-color), #1d4ed8);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 1.5rem;
    font-size: 2rem;
    color: var(--white);
}

.option-card h3 {
    font-size: 1.5rem;
    margin-bottom: 1rem;
    color: var(--dark-color);
}

.option-card p {
    color: var(--gray-dark);
    line-height: 1.6;
    margin-bottom: 1.5rem;
}

.option-btn {
    background: var(--support-color);
    color: var(--white);
    border: none;
    border-radius: var(--border-radius-sm);
    padding: 0.75rem 1.5rem;
    font-weight: 500;
    cursor: pointer;
    transition: var(--transition);
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    text-decoration: none;
}

.option-btn:hover {
    background: #2563eb;
    transform: translateY(-2px);
}

/* Support Form Section */
.support-form-section {
    padding: 80px 0;
    background: linear-gradient(135deg, #f6f7ff 0%, #ffffff 100%);
}

.form-container {
    background: var(--white);
    border-radius: var(--border-radius);
    padding: 3rem;
    box-shadow: var(--shadow-lg);
    max-width: 1000px;
    margin: 0 auto;
}

.form-header {
    text-align: center;
    margin-bottom: 3rem;
}

.form-title {
    font-size: 2rem;
    margin-bottom: 1rem;
    color: var(--dark-color);
}

.form-subtitle {
    color: var(--gray-color);
    line-height: 1.6;
    margin-bottom: 2rem;
}

.form-tabs {
    display: flex;
    justify-content: center;
    gap: 1rem;
    border-bottom: 2px solid var(--gray-light);
    padding-bottom: 1rem;
}

.tab-btn {
    background: none;
    border: none;
    padding: 1rem 2rem;
    font-weight: 500;
    color: var(--gray-color);
    cursor: pointer;
    transition: var(--transition);
    display: flex;
    align-items: center;
    gap: 0.5rem;
    border-radius: var(--border-radius-sm) var(--border-radius-sm) 0 0;
    position: relative;
}

.tab-btn:hover {
    color: var(--support-color);
}

.tab-btn.active {
    color: var(--support-color);
}

.tab-btn.active::after {
    content: '';
    position: absolute;
    bottom: -1px;
    left: 0;
    width: 100%;
    height: 3px;
    background: var(--support-color);
}

.support-form {
    display: none;
}

.support-form.active {
    display: block;
    animation: fadeIn 0.5s ease;
}

@keyframes fadeIn {
    from {
        opacity: 0;
        transform: translateY(20px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.form-content {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 1.5rem;
    margin-bottom: 2rem;
}

.form-group {
    display: flex;
    flex-direction: column;
}

.form-group.full-width {
    grid-column: 1 / -1;
}

.form-group label {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    font-weight: 500;
    margin-bottom: 0.5rem;
    color: var(--dark-color);
}

.form-group label i {
    color: var(--support-color);
}

.form-group input,
.form-group select,
.form-group textarea {
    padding: 0.875rem 1rem;
    border: 1px solid var(--gray-light);
    border-radius: var(--border-radius-sm);
    font-family: 'Inter', sans-serif;
    font-size: 1rem;
    transition: var(--transition);
}

.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus {
    outline: none;
    border-color: var(--support-color);
    box-shadow: 0 0 0 3px rgba(59, 130, 246, 0.1);
}

.form-group textarea {
    resize: vertical;
    min-height: 100px;
}

.char-count {
    text-align: right;
    font-size: 0.875rem;
    color: var(--gray-color);
    margin-top: 0.5rem;
}

/* Priority Indicator */
.priority-indicator {
    display: flex;
    gap: 0.5rem;
    margin-top: 0.5rem;
}

.priority-dot {
    width: 20px;
    height: 20px;
    border-radius: 50%;
    background: var(--gray-light);
    cursor: pointer;
    transition: var(--transition);
}

.priority-dot[data-priority="low"]:hover,
.priority-dot[data-priority="low"].active {
    background: var(--low-color);
}

.priority-dot[data-priority="medium"]:hover,
.priority-dot[data-priority="medium"].active {
    background: var(--medium-color);
}

.priority-dot[data-priority="high"]:hover,
.priority-dot[data-priority="high"].active {
    background: var(--high-color);
}

.priority-dot[data-priority="urgent"]:hover,
.priority-dot[data-priority="urgent"].active {
    background: var(--urgent-color);
}

/* File Upload */
.file-upload {
    border: 2px dashed var(--gray-light);
    border-radius: var(--border-radius-sm);
    padding: 2rem;
    text-align: center;
    transition: var(--transition);
}

.file-upload:hover {
    border-color: var(--support-color);
}

.file-upload input[type="file"] {
    display: none;
}

.file-label {
    cursor: pointer;
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 0.5rem;
}

.file-label i {
    font-size: 2.5rem;
    color: var(--support-color);
}

.file-types {
    font-size: 0.875rem;
    color: var(--gray-color);
}

.file-list {
    margin-top: 1rem;
    display: flex;
    flex-direction: column;
    gap: 0.5rem;
}

.file-item {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 0.5rem 1rem;
    background: var(--light-color);
    border-radius: var(--border-radius-sm);
}

.file-name {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    font-weight: 500;
}

.file-size {
    font-size: 0.875rem;
    color: var(--gray-color);
}

.remove-file {
    background: none;
    border: none;
    color: var(--urgent-color);
    cursor: pointer;
}

/* Checkbox */
.checkbox-group {
    display: flex;
    align-items: flex-start;
    gap: 0.75rem;
}

.checkbox-group input[type="checkbox"] {
    margin-top: 0.25rem;
}

.checkbox-group label {
    font-size: 0.875rem;
    color: var(--gray-dark);
    line-height: 1.5;
}

.checkbox-group a {
    color: var(--support-color);
    text-decoration: none;
}

.checkbox-group a:hover {
    text-decoration: underline;
}

/* Quick Answers */
.quick-answers {
    background: var(--light-color);
    border-radius: var(--border-radius-sm);
    padding: 1.5rem;
    margin: 1rem 0;
}

.quick-answers h4 {
    margin-bottom: 1rem;
    color: var(--dark-color);
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.answer-options {
    display: flex;
    flex-direction: column;
    gap: 0.75rem;
}

.answer-option {
    background: var(--white);
    border: 1px solid var(--gray-light);
    border-radius: var(--border-radius-sm);
    padding: 1rem;
    cursor: pointer;
    transition: var(--transition);
    text-align: left;
}

.answer-option:hover {
    border-color: var(--support-color);
    transform: translateX(5px);
}

.answer-option .answer-title {
    font-weight: 500;
    margin-bottom: 0.5rem;
    color: var(--dark-color);
}

.answer-option .answer-content {
    font-size: 0.875rem;
    color: var(--gray-dark);
    line-height: 1.5;
}

/* Form Actions */
.form-actions {
    text-align: center;
    padding-top: 2rem;
    border-top: 1px solid var(--gray-light);
}

.submit-btn {
    background: var(--support-color);
    color: var(--white);
    border: none;
    border-radius: var(--border-radius-sm);
    padding: 1rem 3rem;
    font-size: 1.125rem;
    font-weight: 500;
    cursor: pointer;
    transition: var(--transition);
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
}

.submit-btn:hover {
    background: #2563eb;
    transform: translateY(-2px);
    box-shadow: var(--shadow);
}

.form-note {
    color: var(--gray-color);
    font-size: 0.875rem;
    margin-top: 1rem;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 0.5rem;
}

/* FAQ Section */
.faq-section {
    padding: 80px 0;
    background: var(--white);
}

.faq-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(350px, 1fr));
    gap: 2rem;
    margin-bottom: 3rem;
}

.faq-category {
    background: var(--light-color);
    border-radius: var(--border-radius);
    padding: 2rem;
}

.category-title {
    font-size: 1.25rem;
    margin-bottom: 1.5rem;
    color: var(--dark-color);
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.faq-items {
    display: flex;
    flex-direction: column;
    gap: 1rem;
}

.faq-item {
    background: var(--white);
    border: 1px solid var(--gray-light);
    border-radius: var(--border-radius-sm);
    overflow: hidden;
}

.faq-question {
    width: 100%;
    padding: 1.25rem;
    background: none;
    border: none;
    text-align: left;
    font-weight: 500;
    color: var(--dark-color);
    cursor: pointer;
    display: flex;
    justify-content: space-between;
    align-items: center;
    transition: var(--transition);
}

.faq-question:hover {
    background: var(--light-color);
}

.faq-question i {
    transition: transform 0.3s ease;
}

.faq-item.active .faq-question i {
    transform: rotate(180deg);
}

.faq-answer {
    padding: 0 1.25rem;
    max-height: 0;
    overflow: hidden;
    transition: max-height 0.3s ease, padding 0.3s ease;
}

.faq-item.active .faq-answer {
    padding: 0 1.25rem 1.25rem;
    max-height: 1000px;
}

.faq-answer p,
.faq-answer ul,
.faq-answer ol {
    color: var(--gray-dark);
    line-height: 1.7;
    margin-bottom: 1rem;
}

.faq-answer ul,
.faq-answer ol {
    padding-left: 1.5rem;
    margin: 1rem 0;
}

.faq-answer li {
    margin-bottom: 0.5rem;
}

.faq-answer code {
    background: var(--light-color);
    padding: 0.25rem 0.5rem;
    border-radius: 4px;
    font-family: monospace;
    font-size: 0.875rem;
    color: var(--urgent-color);
}

.faq-cta {
    text-align: center;
    padding: 3rem;
    background: linear-gradient(135deg, var(--light-color), #ffffff);
    border-radius: var(--border-radius);
    border: 2px solid var(--gray-light);
}

.faq-cta p {
    font-size: 1.25rem;
    margin-bottom: 1.5rem;
    color: var(--dark-color);
}

.cta-btn {
    background: var(--support-color);
    color: var(--white);
    border: none;
    border-radius: var(--border-radius-sm);
    padding: 1rem 2.5rem;
    font-weight: 500;
    text-decoration: none;
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    transition: var(--transition);
}

.cta-btn:hover {
    background: #2563eb;
    transform: translateY(-2px);
    box-shadow: var(--shadow);
}

/* Support Channels */
.support-channels {
    padding: 80px 0;
    background: var(--light-color);
}

.channels-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
    gap: 2rem;
    max-width: 1000px;
    margin: 0 auto;
}

.channel-card {
    background: var(--white);
    border-radius: var(--border-radius);
    padding: 2rem;
    text-align: center;
    box-shadow: var(--shadow);
    transition: var(--transition);
}

.channel-card:hover {
    transform: translateY(-10px);
    box-shadow: var(--shadow-lg);
    border: 2px solid var(--support-color);
}

.channel-icon {
    width: 70px;
    height: 70px;
    background: linear-gradient(135deg, var(--support-color), #1d4ed8);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 1.5rem;
    font-size: 1.75rem;
    color: var(--white);
}

.channel-card h3 {
    font-size: 1.5rem;
    margin-bottom: 1rem;
    color: var(--dark-color);
}

.channel-card p {
    color: var(--gray-dark);
    line-height: 1.6;
    margin-bottom: 1.5rem;
}

.channel-link {
    display: block;
    color: var(--support-color);
    font-weight: 500;
    text-decoration: none;
    margin-bottom: 1.5rem;
    font-size: 1.125rem;
    transition: var(--transition);
}

.channel-link:hover {
    color: #2563eb;
    text-decoration: underline;
}

.channel-info {
    display: flex;
    flex-direction: column;
    gap: 0.5rem;
    font-size: 0.875rem;
    color: var(--gray-color);
}

.info-item {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 0.5rem;
}

/* Live Chat Widget */
.live-chat-widget {
    position: fixed;
    bottom: 30px;
    right: 30px;
    z-index: 1000;
}

.chat-toggle {
    width: 60px;
    height: 60px;
    background: var(--support-color);
    border: none;
    border-radius: 50%;
    color: var(--white);
    font-size: 1.5rem;
    cursor: pointer;
    transition: var(--transition);
    display: flex;
    align-items: center;
    justify-content: center;
    position: relative;
    box-shadow: var(--shadow);
}

.chat-toggle:hover {
    background: #2563eb;
    transform: scale(1.1);
}

.chat-badge {
    position: absolute;
    top: -5px;
    right: -5px;
    background: var(--urgent-color);
    color: var(--white);
    width: 24px;
    height: 24px;
    border-radius: 50%;
    font-size: 0.75rem;
    font-weight: 600;
    display: flex;
    align-items: center;
    justify-content: center;
}

.chat-container {
    position: absolute;
    bottom: 70px;
    right: 0;
    width: 350px;
    background: var(--white);
    border-radius: var(--border-radius);
    box-shadow: var(--shadow-lg);
    display: none;
    overflow: hidden;
}

.chat-container.active {
    display: flex;
    flex-direction: column;
    animation: slideUp 0.3s ease;
}

@keyframes slideUp {
    from {
        opacity: 0;
        transform: translateY(20px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.chat-header {
    background: var(--support-color);
    color: var(--white);
    padding: 1rem 1.5rem;
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.chat-title {
    display: flex;
    align-items: center;
    gap: 0.75rem;
}

.chat-title h3 {
    margin: 0;
    font-size: 1.125rem;
}

.chat-close {
    background: none;
    border: none;
    color: var(--white);
    font-size: 1.25rem;
    cursor: pointer;
}

.chat-body {
    flex: 1;
    padding: 1.5rem;
    overflow-y: auto;
    max-height: 400px;
    display: flex;
    flex-direction: column;
    gap: 1rem;
}

.chat-message {
    display: flex;
    gap: 0.75rem;
}

.chat-message.bot {
    align-items: flex-start;
}

.chat-message.user {
    align-items: flex-end;
    flex-direction: row-reverse;
}

.message-avatar {
    width: 32px;
    height: 32px;
    background: var(--light-color);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--support-color);
    flex-shrink: 0;
}

.message-content {
    max-width: 70%;
}

.message-text {
    background: var(--light-color);
    padding: 0.75rem 1rem;
    border-radius: var(--border-radius-sm);
    line-height: 1.5;
    font-size: 0.875rem;
}

.chat-message.user .message-text {
    background: var(--support-color);
    color: var(--white);
}

.message-time {
    font-size: 0.75rem;
    color: var(--gray-color);
    margin-top: 0.25rem;
    text-align: right;
}

.chat-message.user .message-time {
    text-align: left;
}

.quick-questions {
    margin-top: 1rem;
}

.quick-questions p {
    font-size: 0.875rem;
    color: var(--gray-color);
    margin-bottom: 0.5rem;
}

.quick-question {
    width: 100%;
    background: var(--light-color);
    border: 1px solid var(--gray-light);
    border-radius: var(--border-radius-sm);
    padding: 0.75rem 1rem;
    margin-bottom: 0.5rem;
    cursor: pointer;
    transition: var(--transition);
    display: flex;
    align-items: center;
    gap: 0.5rem;
    font-size: 0.875rem;
}

.quick-question:hover {
    background: var(--support-color);
    color: var(--white);
    border-color: var(--support-color);
}

.chat-input {
    padding: 1rem;
    border-top: 1px solid var(--gray-light);
    display: flex;
    gap: 0.5rem;
}

.chat-input input {
    flex: 1;
    padding: 0.75rem 1rem;
    border: 1px solid var(--gray-light);
    border-radius: var(--border-radius-sm);
    font-family: 'Inter', sans-serif;
}

.chat-send {
    background: var(--support-color);
    color: var(--white);
    border: none;
    border-radius: var(--border-radius-sm);
    width: 44px;
    cursor: pointer;
    transition: var(--transition);
}

.chat-send:hover {
    background: #2563eb;
}

/* Footer */
.support-footer {
    background: var(--dark-color);
    color: var(--white);
    padding: 4rem 0 2rem;
}

.footer-content {
    display: grid;
    grid-template-columns: 1fr;
    gap: 3rem;
    margin-bottom: 3rem;
}

.footer-main {
    display: grid;
    grid-template-columns: 300px 1fr;
    gap: 4rem;
    align-items: flex-start;
}

.footer-logo {
    display: flex;
    align-items: flex-start;
    gap: 1rem;
}

.footer-logo img {
    width: 60px;
    height: 60px;
    object-fit: contain;
}

.logo-text h3 {
    font-size: 1.5rem;
    color: var(--white);
    margin-bottom: 0.5rem;
}

.logo-text p {
    color: #9ca3af;
    font-size: 0.95rem;
    line-height: 1.6;
}

.footer-support h4 {
    font-size: 1.125rem;
    margin-bottom: 1.5rem;
    color: var(--white);
}

.support-links {
    display: flex;
    flex-direction: column;
    gap: 1rem;
}

.support-link {
    display: flex;
    align-items: center;
    gap: 1rem;
    text-decoration: none;
    color: #9ca3af;
    transition: var(--transition);
    padding: 0.5rem;
    border-radius: var(--border-radius-sm);
}

.support-link:hover {
    background: rgba(255, 255, 255, 0.1);
    color: var(--white);
}

.footer-links {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 2rem;
}

.footer-column h4 {
    font-size: 1.125rem;
    margin-bottom: 1.5rem;
    color: var(--white);
}

.footer-column ul {
    list-style: none;
}

.footer-column ul li {
    margin-bottom: 0.75rem;
}

.footer-column ul li a {
    color: #9ca3af;
    text-decoration: none;
    transition: var(--transition);
    font-size: 0.95rem;
}

.footer-column ul li a:hover {
    color: var(--white);
    padding-left: 0.5rem;
}

.contact-info {
    display: flex;
    flex-direction: column;
    gap: 0.5rem;
    margin-bottom: 1.5rem;
}

.contact-info p {
    color: #9ca3af;
    font-size: 0.95rem;
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.contact-info i {
    width: 20px;
    color: var(--primary-light);
}

.emergency-info {
    background: rgba(239, 68, 68, 0.1);
    border: 1px solid rgba(239, 68, 68, 0.2);
    border-radius: var(--border-radius-sm);
    padding: 1.5rem;
}

.emergency-info p {
    color: #9ca3af;
    margin-bottom: 1rem;
    font-size: 0.875rem;
}

.emergency-btn {
    display: block;
    background: var(--urgent-color);
    color: var(--white);
    text-align: center;
    padding: 0.75rem 1.5rem;
    border-radius: var(--border-radius-sm);
    text-decoration: none;
    font-weight: 500;
    transition: var(--transition);
    margin-bottom: 1rem;
}

.emergency-btn:hover {
    background: #dc2626;
    transform: translateY(-2px);
}

.emergency-note {
    font-size: 0.75rem !important;
    color: rgba(239, 68, 68, 0.8) !important;
    display: flex;
    align-items: center;
    gap: 0.5rem;
    margin: 0 !important;
}

.social-links {
    display: flex;
    gap: 1rem;
}

.social-links a {
    width: 40px;
    height: 40px;
    background: rgba(255, 255, 255, 0.1);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--white);
    text-decoration: none;
    transition: var(--transition);
}

.social-links a:hover {
    background: var(--support-color);
    transform: translateY(-3px);
}

.footer-bottom {
    border-top: 1px solid rgba(255, 255, 255, 0.1);
    padding-top: 2rem;
    display: flex;
    justify-content: space-between;
    align-items: center;
    flex-wrap: wrap;
    gap: 1rem;
}

.footer-copyright p {
    color: #9ca3af;
    font-size: 0.875rem;
}

.footer-legal {
    display: flex;
    gap: 2rem;
}

.footer-legal a {
    color: #9ca3af;
    text-decoration: none;
    font-size: 0.875rem;
    transition: var(--transition);
}

.footer-legal a:hover {
    color: var(--white);
}

/* Thank You Modal */
.thank-you-modal {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(0, 0, 0, 0.8);
    backdrop-filter: blur(5px);
    z-index: 9999;
    display: none;
    align-items: center;
    justify-content: center;
    padding: 20px;
    animation: fadeIn 0.3s ease;
}

.thank-you-modal.active {
    display: flex;
}

.modal-content {
    background: var(--white);
    border-radius: var(--border-radius);
    padding: 3rem;
    max-width: 500px;
    width: 100%;
    position: relative;
    animation: modalSlideUp 0.3s ease;
}

@keyframes modalSlideUp {
    from {
        opacity: 0;
        transform: translateY(50px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.modal-close {
    position: absolute;
    top: 1rem;
    right: 1rem;
    background: none;
    border: none;
    font-size: 1.5rem;
    color: var(--gray-color);
    cursor: pointer;
    transition: var(--transition);
}

.modal-close:hover {
    color: var(--support-color);
}

.modal-body {
    text-align: center;
}

.success-icon {
    width: 100px;
    height: 100px;
    background: linear-gradient(135deg, var(--secondary-color), #059669);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 2rem;
    font-size: 3rem;
    color: var(--white);
}

.modal-body h2 {
    font-size: 2rem;
    margin-bottom: 1.5rem;
    color: var(--dark-color);
}

.modal-message {
    color: var(--gray-dark);
    line-height: 1.7;
    margin-bottom: 2rem;
}

.ticket-info {
    background: var(--light-color);
    border-radius: var(--border-radius);
    padding: 1.5rem;
    margin-bottom: 2rem;
    text-align: left;
}

.ticket-number {
    font-size: 1.5rem;
    font-weight: 700;
    color: var(--support-color);
    margin-bottom: 0.5rem;
}

.ticket-details {
    color: var(--gray-dark);
    font-size: 0.875rem;
    line-height: 1.6;
}

.modal-actions {
    display: flex;
    gap: 1rem;
    justify-content: center;
    margin-bottom: 2rem;
}

.modal-btn {
    padding: 0.875rem 2rem;
    border-radius: var(--border-radius-sm);
    font-weight: 500;
    cursor: pointer;
    transition: var(--transition);
    display: flex;
    align-items: center;
    gap: 0.5rem;
    border: 2px solid transparent;
}

.modal-btn.primary {
    background: var(--support-color);
    color: var(--white);
    border-color: var(--support-color);
}

.modal-btn.primary:hover {
    background: #2563eb;
    transform: translateY(-2px);
}

.modal-btn.secondary {
    background: var(--white);
    color: var(--support-color);
    border-color: var(--support-color);
}

.modal-btn.secondary:hover {
    background: var(--light-color);
    transform: translateY(-2px);
}

.modal-tips {
    text-align: left;
    padding-top: 2rem;
    border-top: 1px solid var(--gray-light);
}

.modal-tips h4 {
    margin-bottom: 1rem;
    color: var(--dark-color);
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.modal-tips ul {
    list-style: none;
    padding-left: 1.5rem;
}

.modal-tips li {
    margin-bottom: 0.75rem;
    color: var(--gray-dark);
    line-height: 1.5;
    position: relative;
}

.modal-tips li::before {
    content: '•';
    color: var(--support-color);
    font-weight: bold;
    position: absolute;
    left: -1.5rem;
}

/* Responsive Design */
@media (max-width: 1024px) {
    .footer-main,
    .footer-links {
        grid-template-columns: 1fr;
        gap: 3rem;
    }
    
    .form-content {
        grid-template-columns: 1fr;
    }
    
    .hero-stats {
        flex-direction: column;
        align-items: center;
    }
    
    .stat-item {
        width: 100%;
        max-width: 300px;
    }
}

@media (max-width: 768px) {
    .nav-menu {
        display: none;
    }
    
    .menu-toggle {
        display: block;
    }
    
    .hero-title {
        font-size: 2.5rem;
    }
    
    .form-tabs {
        flex-direction: column;
    }
    
    .tab-btn {
        justify-content: center;
    }
    
    .options-grid {
        grid-template-columns: 1fr;
    }
    
    .faq-grid {
        grid-template-columns: 1fr;
    }
    
    .modal-actions {
        flex-direction: column;
    }
    
    .modal-btn {
        width: 100%;
        justify-content: center;
    }
}

@media (max-width: 480px) {
    .section-title {
        font-size: 2rem;
    }
    
    .hero-title {
        font-size: 2rem;
    }
    
    .form-container {
        padding: 1.5rem;
    }
    
    .chat-container {
        width: calc(100vw - 60px);
        right: -15px;
    }
    
    .footer-bottom {
        flex-direction: column;
        text-align: center;
    }
    
    .footer-legal {
        justify-content: center;
    }
}

/* Custom Scrollbar */
::-webkit-scrollbar {
    width: 10px;
}

::-webkit-scrollbar-track {
    background: var(--light-color);
}

::-webkit-scrollbar-thumb {
    background: var(--support-color);
    border-radius: 5px;
}

::-webkit-scrollbar-thumb:hover {
    background: #2563eb;
}

/* Animations */
@keyframes fadeInUp {
    from {
        opacity: 0;
        transform: translateY(30px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

/* Option card animations */
.option-card {
    opacity: 0;
    transform: translateY(30px);
    animation: fadeInUp 0.6s ease forwards;
}

.option-card:nth-child(1) { animation-delay: 0.1s; }
.option-card:nth-child(2) { animation-delay: 0.2s; }
.option-card:nth-child(3) { animation-delay: 0.3s; }
.option-card:nth-child(4) { animation-delay: 0.4s; }

/* Channel card animations */
.channel-card {
    opacity: 0;
    transform: translateY(30px);
    animation: fadeInUp 0.6s ease forwards;
}

.channel-card:nth-child(1) { animation-delay: 0.1s; }
.channel-card:nth-child(2) { animation-delay: 0.2s; }
.channel-card:nth-child(3) { animation-delay: 0.3s; }
.channel-card:nth-child(4) { animation-delay: 0.4s; }